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Privacy Policy

Effective Date: September 1, 2025

This Privacy Policy explains how Berwoods LLC ("Berwoods," "we," "us," or "our") collects, uses, shares, and protects information when you use AB Dock or interact with us. By using the service, you consent to the data practices described in this policy.

1. Information We Collect

1.1 Information You Provide

• Account information such as names, email addresses, company details, and billing contacts;
• Support communications and other information you choose to share with us.

1.2 Information from Amazon Business

With your authorization, we retrieve purchase orders, delivery details, tracking numbers, purchaser names, and related metadata from Amazon Business APIs to power the AB Dock experience.

1.3 Automatically Collected Information

• Log data including IP addresses, browser type, and access timestamps;
• Usage analytics to understand how AB Dock is accessed and improve performance.

2. How We Use Information

We process information to:

• Deliver, maintain, and improve AB Dock;
• Authenticate users and secure accounts;
• Provide customer support and communicate with you about the service;
• Analyze usage trends to enhance functionality and reliability;
• Comply with legal obligations and enforce our agreements.

3. How We Share Information

We do not sell personal information. We may share information with:

• Service providers who assist with hosting, email delivery, analytics, and customer support;
• Amazon Business, consistent with your authorizations and their policies;
• Regulators or law enforcement when required to comply with applicable laws or legal requests;
• Successors in the event of a corporate transaction, subject to confidentiality obligations.

4. Data Security

We implement administrative, technical, and physical safeguards designed to protect your information. Despite these efforts, no system can be guaranteed to be 100% secure.

5. Data Retention

We retain information for as long as necessary to provide the service, comply with our legal obligations, resolve disputes, and enforce agreements. We may anonymize or aggregate data for legitimate business purposes.

6. Your Choices and Rights

Depending on your location, you may have rights to access, correct, delete, or restrict certain processing of your personal information. Requests can be submitted using the contact details below. We may ask for verification of your identity before fulfilling a request.

7. International Data Transfers

AB Dock is operated from the United States. If you access the service from outside the U.S., you consent to the transfer of information to the United States, which may have different data protection laws than your jurisdiction.

8. Children's Privacy

AB Dock is not directed to children, and we do not knowingly collect personal information from individuals under 16. If we learn that we have collected such information, we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact

If you have questions about this Privacy Policy or our data practices, contact:

Last updated: September 1, 2025